FAQ
1.How can I know my order is successful?
We will send you Order Confirmation. This email confirms that we have received your order. It includes your order number. Keep this email for your records.
2.How can I know my order has been shipped?
You will receive an email when an item ships. Aslo,we will send you the tracking number.
3.How long will it take for my order to arrive?
Delivery usually takes about one week to ten days business day but customers usually receive their order in about a week.If your order exceeds this time then please contact us and we will chase things up for you.
4.Do I have to sign for delivery?
Yes, all orders require a signature.
5.Why do you ask for my email address/telephone number etc.?
We ask for details so that we can contact you in case there is a problem with your order. We do not make your details available to any other companies.
6.Is your site secure?
Yes,of cousre.Don't worry about it.
7.How much is shipping to my country ?
We supply free delivery.
8.If my items are faulty,what can i do?
Please contact us within 3 days of delivery to let us know, we will endeavour to sort this out for you.
9.Can I contact you by phone ?
Yes,of course.
10.How much shipping fee will be charged for each order?
Now, we offer free shipping on every order.